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Healthcare Back-office Support Services

Healthcare Back-office Support Services

Running a healthcare practice requires a robust back-office system to manage the complex administrative tasks that allow medical professionals to focus on delivering quality patient care. Our healthcare back-office support services are designed to streamline operations, reduce administrative burden, and improve overall efficiency and profitability. Whether you run a hospital, clinic, or private practice, we provide tailored solutions that meet your specific needs.

Healthcare Back-office Support Services We Offer

Medical Billing and Coding

Accurate medical billing and coding are essential to ensure timely reimbursements and minimize claim denials. Our team of certified coders is proficient in various coding systems, such as CPT, ICD-10, and HCPCS, ensuring that your claims are submitted error-free, reducing delays in payment and maximizing revenue.

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Claims Management and Denial Resolution

We manage the entire claims lifecycle, from initial submission to tracking, follow-ups, and prompt resolution of claim denials. Our team works diligently to reduce denial rates and accelerate payment collection, improving your revenue cycle and reducing accounts receivable (A/R) days.

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Accounts Receivable Management

Effective A/R management is critical for maintaining healthy cash flow. Our services focus on timely collections, reducing outstanding balances, and tracking payment performance,allowing your practice to maintain a strong financial position.

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Patient Eligibility and Insurance Verification

Avoid claim rejections by ensuring that patient insurance information is verified before treatment. Our team performs real-time verification to confirm patient eligibility,benefits coverage, and co-pay details, minimizing billing errors and reducing administrative rework.

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Appointment Scheduling and Patient Coordination

Managing patient appointments and coordination can be time-consuming. Our scheduling services streamline the process, ensuring that appointments are efficiently managed to avoid double bookings, reduce wait times, and improve patient satisfaction.

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Medical Transcription Services

Save valuable time by outsourcing medical transcription. Our skilled team of transcriptionists ensures accurate and timely conversion of voice-recorded reports into well- organized medical documents, maintaining compliance with healthcare standards.

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Credentialing Services

Keeping your medical providers properly credentialed is essential for maintaining partnerships with insurers and other third-party payers. We manage the entire credentialing process,ensuring that all necessary documentation is updated and in compliance with regulatory requirements.

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Reporting and Analytics

Leverage detailed reports and analytics to gain insights into your practice’s financial health. Our reporting services provide actionable data on claim performance, revenue trends, and key performance indicators (KPIs), helping you make informed business decisions and optimize your operations.

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